A for the People Insurance Agency is seeking:

Licensed Producers to assist the Agency in its Personal and Commercial Lines movement toward increased sales.

Experienced Customer Service Representatives utilizing excellent communication and computer skills and a desire to learn as we change our operating system. Responsibilities include:

• Working in a learning environment
• Answering routine insurance questions including billing and status inquiries
• Researching and resolving agency concerns
• Analyzing and verifying information provided by the caller to determine the appropriate method of handling
• Ability to work well under pressure with an emphasis on good time management and interpersonal skills
• Intermediate PC knowledge

The position is responsible for providing exceptional customer service to Agents, to meet customers’ service expectations and organizational performance goals.

Advanced- Communication skills, both oral and written

Advanced- Attention to detail

Intermediate- PC aptitude with Windows based programs and the Internet

Advanced- Team-oriented

Advanced- Flexibility (Must be able to work alternate Saturdays for 4 hours.) Normal operating office hours are from 10:30 AM to 7:00 PM, Monday through Friday.

Experience Required:

At least 6 months to one year in a customer service and/or sales call center environment or equivalent customer service/sales job is preferred and a preference for insurance industry related experience.

Please send your resume for consideration to [email protected]